While using TotalMD on the Cloud, you are likely to run into some situations in which you’ll need to transfer a file from your local computer to the TotalMD server. This most often occurs when you need to open a file like a downloaded ERA or send an eclaim.
Doing this is not difficult, but requires an understanding of how the remote connection treats your local computer. For this, consider this example from the Default Directory in your Electronic Claims Module.
If you click on the magnifying glass next to the field, it will show you the directory list. In this list, “Local Disk (C:)” is actually the server’s root drive. Your computer is a mapped network drive called “C on [your computer’s name]”.
Select the relevant folder within that drive and click ok. This will pull “\\tsclient\c\...” into the field.
The \\tsclient\[drive letter]\[folder]\ represents the file address on your local computer. “\\tsclient\c\eclaims” is looking at “c:\eclaims” on your local computer.
With this understanding, you can actually save yourself time if you simply type in the “\\tsclient\c\” and the path to the folder where you’ll be saving claims by default.
NOTE: When entering the location for TotalMD to save claims to on your local drive, you must ensure that the path does in fact exist and is accessible. In the above example, if you attempt to send eclaims with the path \\tsclient\c\eclaims” and you do not have a “c:\eclaims” folder on your computer, you’ll receive an EFCreate error message.
To upload a file from your computer, the principal is the same.
Click the magnifying glass and click on the “Look in:” field to view the directory list. Choose the “C on [computer name] directory as we did before. You can then navigate to the location of the file that’s meant to be uploaded. Navigating this way can be a very slow process however. Manually typing in \\tsclient\[drive letter]\[folder path]\[file name] method is much quicker.
NOTE: This method can be used to upload image files into Document Center as well.